Questions:
Who do I contact with a portal problem?
Who do I contact with a WebReq problem?
Can I choose the content or layout I want within each tab?
How can I get rid of content I don't want to see?
Do I need to sign in to view the portal content?
Do I need to sign in to the portal to get to the portal menu (i.e., WebReq)?
Where can I find Human Resources related content?
Where can I find help for technical, as well as, service related content?
Is my connection secure?
How do I add a portal menu to My Links?
Answers:
What is a Portal? Top
A. The portal serves as a gateway to a variety of resources and services, from organized content to applications.
Who do I contact with a portal problem? Top
A. Contact Triage (x7-2069) if you are experiencing problems with the portal. Contact DCATS (x7-0180) if you are experiencing problems with the WebReq.
Who do I contact with a WebReq problem? Top
A. Contact DCATS (x7-0180) if you are experiencing problems with the WebReq.Contact Triage (x7-2069) if you are experiencing problems with the portal.
Can I choose the content or layout I want within each tab? Top
A. Yes, only in the "My Page" tab. The other tabs are in fixed positions. This allows you and the troubleshooter to view the exact pagelet/layout and troubleshoot portal issues more effieciently.
How can I get rid of content I don't want to see? Top
A. You can only do this from the "My Page" tab: click the "X" (remove) from the pagelet header. Or, you may minimize the pagelet by clicking the "-" (minimize) button. You may also click on the "Content" link to uncheck the pagelet(s).
Do I need to sign in to view the portal content? Top
A. Yes and no. Before signing onto the portal, a few pagelets are displayed for you within each of the displayed tabs. After signing onto the portal, the application will determine what other pagelets and tabs you will be able to view.
Do I need to sign in to the portal to get to the portal menu (i.e., WebReq)? Top
A. Yes, it will be located in the "My Page" tab (left side of the screen).
Where can I find Human Resources related content? Top
A. In the "People" tab.
Where can I find help for technical issues, as well as, service related content? Top
A. In the "Services" tab you can find information and links ranging from dining to environmental issues. In the "Technology" tab information ranges from computing to telephone related issues
Is my connection secure? Top
A. Yes, once signed in you will notice a lock icon 
at the bottom of your browser's status bar when encountering a secure page.
How do I add a portal menu to My Links? Top
A. First of all, only portal itself (menu items) can be added. You cannot bookmark web pages that run on other web servers. To bookmark a Portal Menu item, login then simply navigate to your chosen application (i.e., HSC Business Applications / Financials / Requisition Items / Add a Requisition) then click on the "Add to My Links" link from the navigation header. For example, the next time you want to quickly navigate to the "Add a Requisition" link, simply go the "My Links" and click on the "Add a Requisition" link.
To remove links, click on "My Links" link, click "Edit My Links" link, click on the link to be deleted, two options are displayed: [Edit link] and [Delete Link]. Select the appropriate one, confirm option. Return to "Home", you may have to click the "Refresh My Links" option to update changes.